DEVICE SUPPORT
Printer/Copier Support Services
Platinum Copier Solutions provides ongoing support and maintenance for your office devices, including color and black and white copiers and printers. When you purchase, lease, or rent a device from us, you can rest assured that all of your support and service needs will easily be handled in a timely manner. You will never have to call a 1-800 number again! One of our friendly customer service team members will be readily available to attend to your needs. Our goal is to personalize each experience so that we create raving fans!
Maintenance
Our maintenance plans give you peace of mind knowing any repairs or supplies needed will be addressed promptly. Our expert team of printer technicians will provide on-site services for your maintenance request efficiently and professionally, ensuring a worry-free and smooth process.
Need immediate maintenance or supply assistance?
Tech Support
Having issues with your office device? We can help! Our managed, virtual and on-demand technical services take the hassle out of maintaining your office copiers and printers. We take care of your tech issues, so you can focus on operating your company.
When partnering with Platinum Copier Solutions for tech support, you can expect :
- A live staff member from our office to answer your call
- Fast response times
- Qualified and experienced IT specialists
- Customer service that exceeds your expectations
- Reliability to give you peace of mind
- Cost-effective solutions designed for your specific needs
Moving and Installation
When you purchase a device from Platinum Copier Solutions, we provide full moving and installation services. Our delivery team will bring your new copier or printer to your office location and perform set-up, installation, training, and network connection services. When we leave, your device will be fully functional and ready for you to immediately begin using it!
Special care is required when moving around your copier or printer, which is why you should call us for help. Prevent damage by contacting us to request moving assistance. Protect the longevity of both your machine and building.
